Climate Resilience Planning Could Have Averted Southwest’s Christmas Debacle
bobleonard.substack.com
Southwest estimates the loss from their scheduling system meltdown to be around $825M. Those are just the direct costs of lost revenue from canceling more than 15,000 of its flights starting on Dec. 22. It doesn’t include the costs for fines, brand erosion and systems upgrades which will increase the loss to well over a billion dollars.
Climate Resilience Planning Could Have Averted Southwest’s Christmas Debacle
Climate Resilience Planning Could Have…
Climate Resilience Planning Could Have Averted Southwest’s Christmas Debacle
Southwest estimates the loss from their scheduling system meltdown to be around $825M. Those are just the direct costs of lost revenue from canceling more than 15,000 of its flights starting on Dec. 22. It doesn’t include the costs for fines, brand erosion and systems upgrades which will increase the loss to well over a billion dollars.